Is Social Media Too Public?

by berkonet on May 24, 2010

As an entrepreneur and digital media consultant I spend lots of time “walking-the-walk” before making recommendations to executives or investors about what to do.  I’ve always believed it is critical to actually use and try digital products and services before you are qualified to opine. Frustrated by the lack of this by key folks making decisions I wrote a post “learn by doing” over a year ago.  This philosophy is the same for joining social communities or releasing Facebook functionality on your website.  I believe you need to have been there, experienced it, and have a good understanding of the associated nuances.

Over the past several weeks there has been several situations that point to a basic question about social media and the web – Is it too public?  There are many in the industry debating this question, myself included.  Generally speaking, over time, I have seen myself enjoy exposing more, sharing more, yet sometimes have mixed feeling about the topic given the multiple hats I wear (Son, Father, Husband, Media Executive, Entrepreneur, Partner, etc.)  However, innately being a private person, I have seen the holistic and commercial benefit of transparency. Less about ego, rather allowing others to understand me in different ways.  More importantly, being somewhat transparent and out there allows me to be open to experience, share, and connect with others in deeper ways.

Let’s look at some of the recent public issues.  For those not totally aware, below is a cheat sheet:

  • Facebook’s decentralized “like” button launch.  Big news – now independent websites can incorporate the Facebook “like” functionality on their own website.  Previously, this was only available on Facebook.  For example, if you are browsing an article on CNN – you can now “like it” and share that with all your friends on Facebook.
  • Facebook’s Privacy Loophole.  Facebook (inadvertently) disclosed private data in feeds to advertisers.  More specifically, they shared personally identifiable private information (name, age, hometown, etc.) with sites such as Google, Double Click, Yahoo, etc.  Not Good, especially for a site that prides itself on protecting users privacy.
  • BP Oil Fiasco – Today is day 35 of continuous oil flow spilling into the Gulf coast with estimates over six million gallons so far.  This article from Huffington Post is an example of how social media provides transparency to the issues everyone should know about.  Given the circumstances I expect BP will collapse as a company without quickly learning how to do three things  a) become be more transparent with the public about the situation b) quickly figure out how to fix the problem c) do the right thing by the people affected by this mess.
  • Announcement of Jeff Jarvi’s Next Book “Public Parts.“  Among other things, Jeff is a key digital media veteran with a successful blog called BuzzMachine.  This week he announced his next book about the end of privacy and the benefits of publicness.  Yes, the name is a plug to Howard Stern.
  • The list goes on…

Where do you stand on the public vs. private social media debate?

Do you feel you’ve experienced enough social media to understand it’s implications?

Do you feel drawn to frequently check your Facebook Newsfeed?  Do you check it on your mobile phone?

Do you enjoy being a voyeur – reading status updates or viewing pictures from Facebook friends?

Do you like when social media exposes terrorism, unethical businesses or people?

Do you enjoy watching young entrepreneurs grow successful business through the use of Social Media?

Are you scared where this is all going?

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Data-Lovers Should Feast on ‘Somoloco’ in 2010

by berkonet on February 11, 2010

We are half-way through Q1 2010 and there is lots of healthy activity going on in the world of digital media.  New funds are starting to pump capital into digital start-ups, online media entities are filing to go public, Facebook now has 100 million active mobile users on a monthly basis, and Apple finally launched the anticipated iPad media tablet.

Exciting.

Digital media executives/entrepreneurs finally getting over the pain from soft 2009 numbers and are optimistically looking at 2010 to jump-start your businesses, I thought you may enjoy some industry metrics (thanks to Comscore.)

Below are published Comscore 2009 year-end data points that I found interesting:

  • US eCommerce spending was $209.6 billion (first year on record with a decline)
  • Books and magazine eCommerce achieved the highest growth rates in 2009 (12%,) presumably bolstered by declining prices and best-sellers
  • US search grew 16% with the biggest gains at Google and Microsoft
  • Nearly 80% of all Internet users visited a social networking site in Dec 2009.  Hands down the most engaging activity on the web.
  • Facebook (112 million monthly visitors – up 105%) and Twitter (20 million monthly visitors) dominated the social networking growth
  • Facebook metrics (12/08 vs. 12/09) are super interesting; unique visitors up 105%, average daily visitors up 181%, total minutes up 198%, total pages viewed up 151%, and total visits up 236%
  • As of December 2009 the Facebook demographic breakdown is as follows; 18.7% is 50+, 31.6% is between 35 and 49, 23% is between 25 and 34, and 26.8% is 24 or younger
  • Twitter’s demographic growth in 2008 came from the 25-54 segment (65% of audience.)  In 2009 the younger segments (24 and younger) represented the highest growth while the older age segments lost share.
  • US Display Ad impressions were up 21% (total of 4.3 trillion.)
  • AT&T Wireless, Verizon Wireless, and Experian Interactive, respectively were the top three US online display advertisers
  • Yahoo, Fox Interactive Media, and Facebook, respectively were the top three US display publishers
  • 86% of the total US Internet population viewed video content in December 2009 with the average online viewer consuming 187 videos in a month
  • Hulu viewers watched 1+ billion video streams (97 million hours) in December 2009 (up 140%) with the average viewer watching 2 hours of video a month
  • December 2009 smartphone market share… Blackberry (42%) iPhone (25%) Windows Mobile (18%) Palm (6%) and Android (5%)
  • December 2009 wireless carrier market share… Verizon (31.2%) AT&T (25%) Sprint (12.1%) and T-Mobile (12.1%)

Since our industry loves buzz words I decided to create my own for 2010, Somoloco.  No, it is not a country, disease, medication, or religion.  Rather, a pseudo-acronym identifying areas I predict will continue to see explosive commercial growth over the next 12-24 months.

  1. SO – Using Social Media to build audience through developing and nurturing transparent and authentic relationships with customers
  2. MO – Great mobile experiences for customers to engage in your content (text, images, video, interactive tools, etc.)
  3. LO – Local (Everything nearby your current location)
  4. CO – eCommerce (silly simple, yet sophisticated capability to purchase anything on any device, anywhere)

Heads-up media executives and entrepreneurs.  If your business plan for 2010 does not include a strategy in all or most of these growth areas you should think long and hard about.

What do you think?  Comment and let me know.

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What Yoda Would Tell You About the Apple iPad

February 1, 2010

I am a Steve Jobs fan.  He is a role model of a great entrepreneur with vision, talent, and most importantly – the ability to truly understand customer desires and deliver products that wow.  Not an easy task.  After roughly six months he finally decided to listen to me (re: Mr. Jobs, If You Build [...]

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Dear Twitter, Facebook, and LinkedIn: Tell Me What To Like

January 27, 2010

Even with Google, are you confused about where to find the best web sites for the information you want or need? Do you wonder if the online postings you read are actually written by those who know what they are talking about? When you heard about the earthquake in Haiti, where did you go to [...]

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Don’t Build Your Mobile Apps Only for the iPhone. The Data Speaks.

January 4, 2010

I wrote a blog post some time ago about the iPhone being a catalyst to the growth of mobile media content. A year later it remains a fact that smartphone access to mobile content and applications are in hockey stick growth.  Even Morgan Stanley predicts that in the next five years the web will be [...]

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The Digital Home, Dymistified. A Simple Guide For Non-Geeks.

December 22, 2009

Just about everyone I speak with lately is thinking about or making improvements to their home Internet experiences.  The concept of digital networks has clearly extended to consumer homes and created lots of questions and, for many, lots of frustration.  I will use this post to review the basics for non-geeks, and outline my suggestions [...]

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Amazon Should Buy ICQ, Push Shopping 2.0

December 15, 2009

Back in the late 90′s I was a Senior Product Manager at Prodigy, tasked with bringing a rather new concept called “instant messaging” to market.  I worked alongside a talented Prodigy Engineer who created a novel software that enabled a great end user digital communication experience. It was an exciting time as the concept of [...]

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Teach Your Kids Online Social Manners, 10 Tips

December 9, 2009

It’s that time of year when parents and teenagers eagerly wait for college acceptance letters. Even with the recession, there’s lots of competition to get into the top private schools, as well as the state-subsidized university systems. Being a digital guy, it’s hard for me not to ponder if (and how much) the admissions experts [...]

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The Digital Libido – Turn Google On or Off, AOL vs. News Corp.

December 1, 2009

As media companies continue their quest to survive and grow in the challenging macroeconomic climate, two recent conflicting strategies have emerged and are worth taking a look at. 1) AOL’s upcoming launch of it’s new content management and production engine 2) News Corp.’s efforts to keep their content out of Google and only in Bing [...]

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Shouldn’t Yours Boot-Up As Fast As Wonder Woman?

November 24, 2009

As a young adolescent, it was visual bliss watching the late 70′s Wonder Woman TV reruns.  She had those cool bullet-deflecting wrist bands, an invisible airplane, and a seat at the Hall of Justice.  Not scared of anyone, Wonder Woman always was sucessful at beating up the bad guys. Best of all, in two seconds [...]

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